At 12 Testers for 14 Days, we take your privacy seriously. This policy describes how we collect, use, and handle your personal information when you use our services.
1. Information We Collect
We only collect the information necessary to provide our Android app testing services:
- Contact Information: Your name, email address, and WhatsApp number (if provided) for communication and delivery of testing reports.
- App Information: Google Play Store URLs, opt-in links, and any necessary testing credentials required for our human testers to access your application.
- Payment Information: Processed securely via Stripe or Payoneer. We do not store your full credit card details on our servers.
2. How We Use Your Information
Your information is used strictly to fulfill your order and improve our service. Specifically:
- To match your app with our verified pool of global testers.
- To communicate progress, send 14-day engagement reports, and handle customer support.
- To process refunds or free retests under our guarantee policy.
3. Third-Party Sharing
We do not sell, rent, or trade your personal information. App links and testing credentials are only shared with our heavily vetted, NDA-bound testers exclusively for the purpose of completing your 14-day closed test.
4. Data Security
We implement strict security protocols to protect your data. All communication is encrypted via SSL, and access to customer data is restricted to authorized personnel only.
5. Contact Us
If you have questions about this Privacy Policy, please contact us at ssbasemaker@gmail.com.